Course of Study Summary

The primary objective of the MSCM is to produce students who:

  1. Understand the nature of conflict from the perspective of multiple disciplines
  2. Understand the continuum of responses to conflict
  3. Possess the necessary skills to facilitate the management of various types of conflict
  4. Demonstrate the ability to analyze and research conflict in an organizational environment
  5. Demonstrate the ability to design conflict intervention procedures and strategies appropriate to a particular situation or environment
  6. Demonstrate the ability to evaluate the efficacy of a given intervention or system of interventions
  7. Successfully participate in conflict management on a particular level in one or more specific environments.

The Master's program prepares students to identify and pursue opportunities for a new career based on conflict management expertise. The MSCM also provides students with enhanced credentials to pursue career advancement in an existing work environment.

For more information on specific classes, see our M.S. in Conflict Management degree information in the KSU Graduate Catalog.

Embedded Certificates

MS in Conflict Management graduates have applied their learning to a variety of professional pursuits, with many enhancing or expanding their areas of responsibility within management, human resources, or education; while others have undertaken new career directions as mediators, facilitators, ombudsmen, leaders of faith communities, and patient care advocates. Alumni feedback suggests the MS in Conflict Management curriculum is well-suited to a range of domestic and international positions across the corporate, non-profit, and public sectors. To address the growing interest in these fields, we created optional embedded certificates for students to complete as part of their course of study. 

  • The Justice and Organizations Certificate provides students additional specialist training in skills related to organization conflict management and dispute resolution to prepare students to work in court systems as well as public, private, non-profit sectors.

    Jobs Relating to the Justice Certificate:

    • Mediator, Equal Employment Opportunity Commission
    • Ombudsman, Georgia State University
    • Resolution Expediter, The Home Depot Corporation
    • Case Manager, American Arbitration Association
    • Educational Program Specialist, Center for Disease Control
    • Victim Services Coordinator, Clayton County District Attorney’s Office
    • Assistant Coordinator, St. John Emergency Homeless Shelter
    • Counselor, Forrest General Hospital
    • Director of Risk Management, St. Joseph’s Health System
    • Chief Legal Officer, Erlanger Health Systems
    • Sr. Director of Investigations, Fraud & Abuse, Wellpoint Inc. of Georgia
    • Course
    • MSCM 7205
      Basic Mediation Training
    • MSCM 7325
      Advanced Civil Mediation Training
    • MSCM 7335
      Organizational Leadership
    • MSCM 7705
      Advanced Applied Skills Training: Domestic Relations


  • The International Conflict Management Certificate provides additional knowledge and skills development to prepare students to work effectively in non-governmental organizations (NGOs) and international corporate settings.

    • Jobs Relating to the International Certificate:
    • Elections Project Officer, United Nations Development Programme, Zambia
    • Humanitarian Affairs Coordinator, The United Nations
    • Behavior Detection Analyst, U.S. Department of Transportation
    • Professor, Environmental Dispute Resolution
    • Conflict Manager, United World Solutions
    • Consul General
    • Executive Director, Recovery Outfitters, Inc.
    • Consultant, Global Business Development Coordinator
    • Disaster Relief Coordinator, American Red Cross
    • Project Coordinator for the Americas Program, The Carter Center
    • Course
      Credit Hours
    • MSCM 7205
      Basic International Mediation Training
    • MSCM 7325
      Advanced International Mediation Clinic
    • MSCM 7335
      Humanitarian Crisis Intervention
    • MSCM 7705
      Advanced Applied Skills: Program Evaluation or Grant Writing


Experiential Learning: Internships, Research, and Travel

In the final semester, students specialize their learning through conducting research, engaging in an internship, or developing a training or workshop. Then, they have an opportunity to gain first-hand experience in conflict work in either a domestic or international setting through the Field Experience course.

  • A hallmark of the MS in Conflict Management program is the field study students perform during the final semester. This experience, which affords students the opportunity to apply the skills and knowledge gained over the course of the program to a specific conflict environment, prepares them to face the challenges of our complex global environment. Students are able to choose an area of the field in which to research or perform an internship, based on their unique interests in the field and their professional goals.

    Recent Internship Locations

    • The Equal Employment Opportunity Commission
    • American Arbitration Association
    • Atlanta Ombusman Program
    • Carroll County Mediation Center
    • Health Care Ethics Consortium of Georgia (HCECG)
    • The Nakwatsvewat Institute, Arizona
    • The Carter Center
    • Mediators Beyond Borders
    • The United Nations Ombuds Office
    • United Nations CIFAL/Institute of Training and Research OfficeFaith-Based Encounter Programs as a New Model for Track Three Peacebuilding in Bangalore, India
    • Georgia Conflict Center conflict/business relations training
    • Ronald McDonald House patient advocacy
    • Safepath advocacy support for sexually abused children 
    • Canadian Consulate
    • CARE Humanitarian Aid
    • Federal Mediation and Conciliation Services
    • Dispute System Design at the Fox Theatre

    Recent Research and Projects

    • Prevention of Post-Traumatic Stress Syndrome in Returning Soldiers
    • Ivory Coast Post Conflict Reconstruction
    • Concessionary Bargaining
    • The Rights of Sexual Minorities in South Africa
    • Community Trauma Healing in Transcultural Settings
    • Investigation of Use of Restorative Justice Concepts in Juvenile Justice and Identification of Best Practices
    • Development of a Victim-Offender Mediation Program for a Northwest Georgia County
    • Intercultural training for immigrants and English as a Second Language (ESL) students
    • Negotiation and business skills for artists
    • Trauma-informed Conflict Resolution training in public schools
    • Employment screening protocols for manufacturing companies
    • Impact of drone strikes on radicalization
    • Curriculum design to prevent bullying of youth (ages 10-18)
  • MS in Conflict Management students are afforded the opportunity to gain first-hand experience in conflict work in either a domestic or international setting through the Field Experience course in the final semester.

    Domestic options for this trip provide the opportunity to travel to a conference, training, or cross-cultural experience. Domestic options in the past have included attending the Association for Conflict Resolution Conference, the American Bar Association Section on Dispute Resolution Conference, visiting conflict management offices in Washington, D.C., and Ombuds training.

    International options in the past have included visiting the UN School for Peace in Costa Rica, attending classes at the European Peace Institute in Stadtschlaining, Austria, a cross-cultural trip to Egypt, an ADR focused trip to Barbados, a study of the Middle East conflict in Israel and the West Bank, and studying “The Troubles” in Ireland and Northern Ireland.

    Details regarding trip options for each Cohort are made available during the second semester of the program. The domestic options are generally 4-5 days, and the international trips are generally 7-10 days. 

    “It was amazing to finally be there...This place that we had only read about or seen on TV. Our trip to Jerusalem was where culture and education met real life experience, and I can’t think of a better way to have finished out our program.”

    -Patrick Shaver, Alumnus
    MSCM Cohort X, Study Abroad to Israel and West Bank

    Read more about student experiences in our travel blog, here

For information on Graduate Tuition and Fees, click here