Summer Institute

Summer Institute in Conflict Management 

Kennesaw State University’s School of Conflict Management, Peacebuilding, and Development is hosting the 2019 Summer Institute for Conflict Management Professionals in the beautiful Savannah, Georgia. The Summer Institute is the premier convention of professionals, practitioners, and scholars in mediation, k-12 education, higher education, social work, counseling, legal and courts, individuals who work in restorative practices, or anyone who could benefit by learning conflict management skills in these rich, interactive sessions. Individuals seeking to expand or improve their abilities to engage conflict constructively will find value in these trainings.

The Summer Institute represents a great networking opportunity for working professionals in the field of conflict management and offers a great opportunity to receive continued education or CLE credits.

Register Here


Participants will be responsible for booking their hotel stay during the Summer Institute for June 17 to June 20, 2019 using Kennesaw State University's discounted rate. Discount applies to availability of rooms at time of registration.                                        

Holiday Inn Express
199 East Bay Street
Savannah, GA 31401
Check-in as early as June 16, 2019

Date & Time:
June 17 - June 21, 2019

Workshop Summaries

The Summer Institute will have a choice of 3 different workshops taught by conflict management experts. The workshops include 28-Hour General Mediation Training, Restorative Justice Practices coordinated by Dr. Susan Raines, and Ombuds Workshops coordinated by Dr. Timothy Hedeen.

28-Hour General Mediation and Practicum

The first 28 hours of mediation training focuses on an understanding of the mediation process, communication skills, problem-solving skills, agreement writing, and mediation ethics. Mediation skills are taught in a highly interactive format through short lecture, group discussion, focused exercises, and coached role-play. The training is designed to prepare the participant for mediation in civil cases. In addition, this intense four-day experience is designed to hone life skills that can enhance the participant’s ability to interact effectively with others. The training provides an understanding of the theory behind conflict while developing an effective skillset in resolving conflict.

The training meets general mediation training requirements for registration with the Georgia Office of Dispute Resolution (GODR). In addition, the training is approved for Continuing Legal Education (CLE) hours (28 regular and 3 ethics).

Participants who complete this training will demonstrate the knowledge and skillset of the mediation process. The importance of confidentiality, understanding the ethics, regulations, practices and policies of mediation and the recognition of diversity issues in mediation.

Who should take this course?

  • Individuals interested in working on court cases.
  • Individuals interested in being registered neutrals with the Georgia Office of Dispute Resolution.
  • Individuals desiring a clear and concise understanding of communication, and resolving conflicts.

Restorative Justice Practices

Coordinated by Dr. Susan Raines, Associate Director of the School of Conflict Management, Peacebuilding and Development

Experience a thorough introduction to restorative practices concepts during this cornerstone event. The aim of restorative practices is to develop community and manage conflict and tension by repairing harm and restoring relationships. Attendees will receive copies of the Restorative Practices Handbook, Restorative Circles in Schools.

Introduction to Restorative Practices - Learn practical strategies to build strong, healthy relationships.

Who should take this course?

  • Teachers
  • School Counselors
  • School Psychologists
  • Administrators
  • School Social Workers
  • Youth Serving Organizations
  • School Resource Officers

Ombuds Workshops 

Coordinated by Dr. Timothy Hedeen, Ombudsman and Professor in Conflict Management

Institute (Wed & Thurs) participants will learn:

  • Assessment strategies to understand and improve all aspects of your office
  • Approaches for ombudsing in the age of "Me, Too!" and racial profiling
  • Opportunities to integrate restorative justice in organizations
  • Proven practices for serving your visitors, including coaching skills

Regional meeting (Friday) participants will:

  • Learn insights from colleagues practicing in the Southeast
  • Determine future professional development opportunities
  • Share strategies for improving practice based on recent survey research

Schedule and Pricing (Monday-Friday) 

Training/Workshop Leader Cost Dates
28-Hour General Mediation Training Dr. Timothy Hedeen and Alvin Albert, J.D.

Early Bird (4/1/19): $800

After 4/1/19:

June 17-20, 2019
Restorative Justice Practices Dr. Susan Raines

Early Bird (4/1/19): $800

After 4/1/19:

June 17-20, 2019
Ombuds Workshops Dr. Timothy Hedeen Wed & Thurs: $295

Friday Only:
June 19-21, 2019

Hotel Reservations

Participants will be responsible for booking their hotel stay during the Summer Institute for June 16 to June 20, 2019 using Kennesaw State University's discounted rate.

Participants should dial the Front Desk Agents directly at 912.231.9000 and refer to the group's block code (KSU) to ensure proper room rates. To book online, click here, and reference the block code.  

The last day to secure a reservation at the quoted discounted room rates will be April, 16 2019. Check-in as early as June 16, 2019. Reservations made after this date will be at the Hotels best available rate at the time of booking.

Last Day to Register is May 15, 2019

Register Here

Contact Information:
Ellen Lahtinen / email: / Phone: (470) 578-6115

Event Flyer